Transforming Workforce Stability in Healthcare Manufacturing
Overview
Our client is a leading healthcare manufacturer with up to 500 employees, producing pharmaceutical products. Despite being an essential player in its industry, the company struggled with inefficient shift structures and low pay rates, which caused severe staffing and production challenges.
Challenge
The company initially operated two 12-hour shifts with low wages making it difficult to attract and retain qualified candidates. This led to production delays, with multiple lines going understaffed and unable to meet demand. High turnover was common, as potential employees sought higher-paying opportunities elsewhere. As a result, production goals were regularly unmet, and management faced constant challenges in maintaining operational efficiency.
For example, the company often required as many as 15-20 new hires per shift to meet their staffing needs. Despite these hiring efforts, the company frequently experienced shortages, with negative effects on output quality and production speed. Additionally, the company's reputation as an employer of choice in the area was declining, further compounding their hiring struggles.
Our Solution
Timpl initiated a thorough assessment of the client’s staffing and operational issues. We conducted several consultations with senior management, during which we reviewed current hiring practices, wage structures, and shift arrangements. Our team presented market data to underscore the importance of competitive wages and offered strategic recommendations for transitioning from two 12-hour shifts to three 8-hour shifts.
Additionally, we worked closely with the client to raise pay rates in line with industry standards. Timpl also supported the company with a range of innovative recruitment efforts, including job fairs, community outreach, and employee referral programs that helped attract more candidates from the local area.
To further optimize workforce efficiency, Timpl implemented a rigorous employee training program that focused on safety protocols and enhanced production processes, ensuring that the new employees were fully equipped to succeed in their roles from day one.
Results: A Turnaround in Staffing and Production Efficiency
The results were transformative. Following Timpl’s recommendations, the company saw an immediate reduction in turnover and a significant improvement in workforce stability. The implementation of three 8-hour shifts, coupled with increased wages, created a more appealing work environment that attracted a higher caliber of candidates.
Reduced Staffing Needs: Staffing demands per shift decreased from 15-20 workers to just 2-5, significantly reducing recruitment costs and stress on management.
Improved Production: Production rates increased as the workforce became more stable and experienced. The company met its production goals for the first time in several quarters, resulting in increased revenue.
Enhanced Reputation: As a direct result of Timpl’s efforts, the client improved its reputation as an employer of choice in the region. They are now recognized for competitive wages and a strong, well-trained workforce.
Employee Satisfaction: Employee engagement rose, with many workers reporting increased job satisfaction due to better work conditions and manageable shift schedules.
Client Testimonial
“We were facing enormous challenges with staffing, and Timpl stepped in with expert guidance and actionable solutions. Their team went above and beyond to improve not only our staffing numbers but also our internal processes. Thanks to their efforts, we’ve seen a marked improvement in our operational efficiency, employee morale, and production output. Timpl truly goes the extra mile.”
This case study exemplifies how Timpl delivers superior staffing solutions tailored to each client’s unique needs, ensuring that businesses can thrive by addressing both immediate and long-term challenges.