Rapid Workforce Solutions for a Critical Moment

Overview

Our Global Warehouse Operations client expanded to the U.S. for the first time, working closely with an automotive battery manufacturer.  As they were setting up their operations in Kentucky, they were only in the early stages of hiring and hired two forklift drivers to manage inbound and outbound logistics.

Challenge

Unexpectedly, both forklift drivers became unavailable on the same day—one quit, and the other failed to show up for work. This left our client in a critical situation with no personnel to operate their essential equipment, severely affecting their operations and ability to meet production goals. This staffing gap risked delays in fulfilling key client orders and threatened to set back their entire operation.

Additionally, we didn’t have an office in Kentucky at the time, which complicated matters further as our closest team was based in Georgia.

Our Solution

To address the emergency, we immediately mobilized our resources. One of our dedicated employees moved to Tennessee to help the client establish their new operation. On top of that, we arranged for skilled personnel to be transported overnight from Georgia to Kentucky to support the client’s operations.

This rapid response demonstrated our commitment to going the extra mile and delivering superior results, no matter the challenge. By putting our team in place, we ensured our client could resume forklift operations without any delay.

Result

The client was incredibly satisfied with our swift action and dedication. By responding quickly and moving personnel across state lines in a critical moment, we solidified our relationship with them, establishing ourselves as a trusted partner. Operations continued smoothly, and we helped stabilize their workforce, ensuring no further disruptions occurred.

This case highlights our ability to go above and beyond for our clients. Despite not having an office in Kentucky, we delivered timely, high-quality staffing solutions. Our flexibility and superior effort ensured our client could continue operating smoothly, establishing a long-term partnership based on trust and excellence.

Client Testimonial

“We were in a bind—no drivers, deadlines approaching fast. The team at Timpl jumped into action immediately. They found operators overnight. They moved someone to Tennessee, pulled operators from Georgia overnight, and got us back on track and had a supervisor relocate just to get us running. It wasn’t about temporary fixes; it felt like they treated our crisis as their own. The operation stabilized, and everything kept moving because of their quick thinking and effort.” - Operations Manager,